Terms and Conditions

End User Service Agreement

These Terms and Conditions are effective on 01.06.2015.

This end user licence agreement (“this agreement”) constitutes a legally binding agreement between MMTeleOne UG [“we”, “the Licenser”] and you (“you", "user", "customer") for the non exclusive use of the MMTeleone UG services and telephony devices (“the network”) and the online ip to ip, phone to ip and ip to phone communication services (“the services”).

By using all or any portion of the Network or the Services you accept all the terms and conditions of this agreement.

You acknowledge that your electronic submissions constitute your agreement and your intention to be bound by this Agreement.

2. Right to Modify Agreement
MMTeleOne UG may modify, renew or amend this Agreement from time to time. Such modification, renewal or amendment will be posted on the website at mmteleone.com and shall be deemed effective immediately upon posting of the modification, renewal or amendment of the Agreement. Your continued usage of the Services shall be deemed to constitute your acceptance of the modified Agreement. We “the Licenser” has no obligation to notify you “the end user” of such modification, renewal or amendment. As such, we recommend that you visit this page on a regular basis to review the Terms and Conditions of this Agreement.

3. No Compulsion to Offer Emergency Services
You recognize and agree that MMTeleOne UG is not required to offer Emergency Services pursuant to any applicable local and or national rules, regulation or law.

4. No emergency calls
You expressly acknowledge and agree that the service provided by MMTeleOne UG does not and is not intended to support or carry emergency (911) calls to any type of hospitals, law enforcement agencies, medical care unit or any type of emergency services of any kind and that MMTeleOne UG is not liable in any manner for such calls. In the event that, with Your permission, another user uses Your account, You are responsible to inform that user that it is not possible to support or carry emergency calls with the MMTeleOne UG service. The MMTeleOne UG and / or its staff are in no way liable for such emergency calls.

5. Licence Restrictions
You are not allowed to rent, lease, sublicense, sell or assign your rights to the Services to any third party(s).
You are not allowed to collect any information about the Network or users or Services by monitoring or intercepting any process of the services or the Network.
You are not allowed to use any type of process, device, codes or instructions that are designed to gain unauthorized access to the Services or the Network.
You are not allowed to use the Services in a way that infringes any third party's intellectual property or other proprietary right or is threatening, obscene or in any way harmful or illegal.
You are responsible for all liability that may arise from your failure to provide true, accurate, current and complete information and to maintain and promptly update such information. If you provide incorrect information, or MMTeleOne UG have reasonable grounds to suspect that this information is: untrue, inaccurate, misleading, not current or incomplete, MMTeleOne UG may suspend or terminate or refuse any and/or all current or future use of the service.
You agree to provide a valid credit card information (Visa, Master Card, PayPal) during purchasing credits.
You agrees to promptly provide call account information personal or billing information changes (including real name, address, e-mail address, telephone number, or other) to MMTeleOne UG.
You agree not to hack or disrupt the service or to make any use of the Service that is inconsistent with its intended purpose or to attempt to do so.

6. Confidentiality and Account Security
You are responsible for maintaining the confidentiality and security of your account and pin number / password and you accept responsibility for any and all activities that occur under your account. You agree MMTeleOne UG is not responsible for any lost or stolen pin numbers / passwords, prepaid vouchers or cards nor any unauthorized use or any other breach of security. You agree to notify MMTeleOne UG immediately of any unauthorized use or any other breach of security.
MMTeleOne UG agrees to not sell your personal or corporate information to third parties.

7. Charges, Payments and Credits
Credit, purchased using any payment method, is valid as long as the account is active and not terminated by the end user. There is no limit to the maximum amount of credit per user account. You shall be deemed to authorize any charges incurred from the use of your account. You agree to pay MMTeleOne UG for any charges due and payable arising from the use of your account.
All rates are subject to change without prior notice. We strongly advise you to visit the website and check the rates on a regular basis.

8. Billing
Unless otherwise indicated, the prices for chargeable services and calls are always based as a charge per minute and are calculated on a minute by minute basis. The customer shall be responsible for all charges incurred when his access details and password are used. This shall be understood to include unauthorized use by third parties insofar as this use has been made possible in some manner by the customer.

9. Termination
Either party may terminate this Agreement at any time without cause or reason by providing notice to the other.
Upon termination of this Agreement all licenses and rights to use the Services shall terminate.
Your account holds no cash value or surrender value on termination and any residual credits shall be deemed to have expired on termination of the account.

You agree to notify the MMTeleOne UG immediately, in writing to Us if You become aware at any time that Your Service (or any aspect of the Service such as password or PIN) is being or has been fraudulently, improperly or unlawfully used. When You notify us, You must provide Your account number and a detailed description of the nature of the fraudulent, improper or unlawful Use of the Service. Failure to do so in a timely manner may result in the termination of Your Service and additional charges to You. You will be liable for all Use of the Services, irrespective of fraudulent, improper or unlawful use of the Services. You are responsible for the security of Your authorization codes, passwords and PIN numbers, if any, as well as any and all access to Your telephones, telecommunications systems and Service.

MMTeleOne UG does not claim that its service is “standard line quality”, and the client understands that the service quality is “as is”, and should vary depending on the location of the customer and the destination of each call.

12. Limitation of Liability
You agree that under no circumstances, including, but not limited to, negligence, shall MMTeleOne UG or other related parties be liable to you for any damages whatsoever (including without limitation direct, indirect, incidental or consequential damages including damages for loss of profits, business interruption, loss of or damage to programs, datafiles or information or any other pecuniary loss) arising out of the use of or inability to use or failure or errors arising out of the use of the Network or the Services even if MMTeleOne UG has been advised of the possibility of such damages.
If you are dissatisfied with the Network or the Services, your sole and exclusive remedy is to Terminate the Agreement.
The liability of MMTeleOne UG or other related parties arising from misdelivery, non-delivery, or any other errors or omissions in the provision of the Services is limited to an amount equal to the charge for any such services.

13. You Indemnify MMTeleOne UG
In the event of a lawsuit arising out of your use of the Network or the Services as provided by MMTeleOne UG or other related parties or arising out of your breach of these Terms and Condition, you agree at your cost to defend, indemnify and hold MMTeleOne UG or related parties harmless from any claim, demand, or damage, including reasonable legal costs, asserted by any third party due to or arising out of your conduct or use of the Services.

14. You represent and warrant
You represent and warrant as follows:

  • that you possess the legal right and ability to enter into this Agreement and to comply with its terms.
  • that you will use the Network and the Services for lawful purposes only and in accordance with this Agreement and all applicable laws in your Jurisdiction.
  • that you will not attempt to reverse engineer or hack the Network nor will you attempt any other use which is expressly forbidden under section five (5) of this agreement.
  • that you agree to cooperate with, law enforcement authorities in prosecuting users who have participated in such breaches.
  • that you will provide true and accurate information as and when requested by MMTeleOne UG.
  • that you are not under the legal age limit for using internet based applications or services where and if such age limit exists in your Jurisdiction.
  • that you will not transfer the Network or the Services are prohibited by law.

15. Money Back Guarantee
Should you decide to cancel your account, credit purchased by credit card can be fully refunded within 30 days after purchase date by submitting a request at the Customer Service / Contact Page on our website on condition that the credit amount is not yet used. Otherwise your purchase is not refundable upon cancellation. Your account shall expire and no more chargeback is possible after six months should your account remains inactive for the whole six months after the purchase.

16. Advertising Privacy
We use Google Analytics and other statistical tools to track customers access when you visit our website. Google may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide us statistical services. If you would like more information about this practice and to know your choices about not having this information used by Google, see http://www.google.com/analytics/


Last revised: 01.06.2015.